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Speakers 
 Mr Leon Chang,
Director,
Monetary Authority of Singapore
Leon joined MAS in 2000 and is currently a Director in Specialist Risk Supervision Department (SRD). SRD provides specialised risk expertise such as financial and operational risk management necessary for MAS' supervisory and regulatory functions. The department also oversees the payment infrastructure.
Specifically, Leon oversees the supervision of financial institutions’ BCM efforts across the financial sector and the assessment of systemic and system-wide risks. In June 2003, SRD was responsible for the issuance of the MAS’ Business Continuity Management guidelines which contains sound principles that serve as standards that institutions in Singapore including that of MAS are encouraged to adopt.
Prior to joining MAS, he had spent 15 years in investment banking across Asia Pacific at various senior management positions primarily focused on risk management, information technology, strategic planning, consulting and business process re-engineering.
Leon holds a Bachelor’s Degree in Economics and Accounting from Sydney University, a Graduate Diploma in Business Computing and a Masters in Applied Finance from Macquarie University, in Australia.
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Mr Edmund Chong,
ABCP, Senior Manager,
Infocomm Development Authority of Singapore
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 Mr John Copenhaver,
CBCP, Chairman, Board of Directors,
DRI International, USA
- Chairman and CEO, DRI International, Inc.
- President, Global Partnership For Preparedness
- Former Chairman and CEO, Contingency Management Group
- Provided on-scene assistance to the governments of El Salvador and Peru after 2001 earthquakes
- Provided on-scene assistance to the City of New York in the 9/11 response and recovery efforts
- Regional Director, Federal Emergency Management Agency (FEMA), Region IV
- Appointed by President Clinton to head largest FEMA regional office in 1997
- Directed Federal government response to 58 Presidentially-declared disasters
- Chairman of the Atlanta Federal Executive Board, 2000-2001
- Former Senior Advisor, IBM International Crisis Response Team
- Former Director of Business Continuity Services, BellSouth Corp.
- Appointed Principal, Council for Excellence in Government, February 2002
- Appointed to serve a 3 year term on the University of Georgia (UGA) School of Law Board of Visitors (term ends June 2005)
- Appointed to the UGA Law School Capital Campaign Committee
- Appointed to the CEM Commission of the International Association of Emergency Managers (IAEM), November 2003
- Member, Editorial Advisory Boards of Contingency Planning & Management (CP&M) and the Disaster Resource Guide
Education
- JD, University of Georgia School of Law, 1979
- BS, Brown University, 1975
- Certified Business Continuity Professional, DRI International (www.drii.org)
- Member in good standing, State Bar of Georgia
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Mr Manson Garrick,
Senior Vice President,
Bank Of America
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Mr Gregg Globe,
Worldwide Vice President Infrastructure Services, Integrated Technology Services,
IBM Global Services, USA
Mr. Goble is a senior IBM executive with 25 years of IT/business experience in multiple industries. He’s held numerous challenging leadership positions as both provider and purchaser of the IT services, providing a well-rounded and often unique perspective.
He is currently the Worldwide Vice President Infrastructure Services for Integrated Technology Services group within IBM Global Services managing infrastructure and resiliency related services worldwide. The resiliency focus, initiated as a result of the 9/11 disaster, is focused on developing/delivering creative new infrastructure solutions. These solutions leverage existing and emerging technology to not only help clients better protect their IT assets but also better leverage infrastructures as a competitive differentiator. Mr. Goble assumed this position in October 2001.
Gregg joined IBM in 1993 and has held various executive leadership positions. He’s managed several multi-billion dollar cross-platform outsourcing contracts, run distributed computing mega-centers, and occasionally been tapped to head key strategic initiatives for the services organization.
Prior to joining IBM, Mr. Goble worked for the commercial and military aircraft manufacturer, McDonnell Douglas. During his tenure with McDonnell Douglas he headed Application Development and Support for the military aircraft company and also served a term as the CIO for the MD-12 commercial airliner design program.
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Dr Moh Heng Goh,
CBCP, Executive Director,
DRI Asia, Singapore
Dr Goh Moh Heng is the Executive Director for Disaster Recovery Institute (DRI) Asia, the Asian representation for DRI International. In 1997, Moh Heng was responsible for bringing in the DRII’s Certified Business Continuity Professional (CBCP) certification to Asia. Currently, Moh Heng is also the Director of GMH Continuity Architects, specializing in business continuity management, disaster recovery planning, contingency planning and crisis management, mainly for organizations operating in the Asia Pacific region.
Prior to establishing DRI Asia and GMH Continuity Architects, Moh Heng held senior positions with a number of large organizations. During his career with the Government of Singapore Investment Corporation, he was responsible for all aspects of its business continuity and contingency planning. At Standard Chartered Bank, he saw to the global implementation of its business continuity management and planning. He also managed the business continuity practice at Price Waterhouse (Coopers).
Moh Heng holds a doctorate from the University of South Australia. His thesis explored the development of action learning as a contributing tool for business continuity. He also holds a Master of Business in Information Technology, a B.Sc. in Computer Science. Moh Heng attended International Management Program at INSEAD Euro-Asia Centre, Fontainebleau, France. Moh Heng is currently an Adjunct Visiting Fellow to the Graduate College of Management, Southern Cross University, Australia, a Certified Business Continuity Professional (CBCP), US. He regularly gives presentations on business continuity planning and crisis management at technical and business forums globally.
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 Mr William Huang,
CEO & President,
Global DataSolutions, China
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Mr C. Kajwadkar,
Vice President,
NSE IT Limited, India
Mr. C Kajwadkar is an Engineering graduate with post graduate qualifications in Management studies. He has experience of over 27 years, all along in the IT industry in India. He started his career with IBM in 1977. Later, he spent over 19 years with a leading System Integrated company in India M/s. CMC Ltd. and has been working with National Stock Exchange of India Ltd. (NSE) and NSE.IT (IT arm of NSE) for the past 8 years. At NSE, his responsibilities included management of complete IT infrastructure, data center operations, country wide VSAT telecom network etc.
The implementation of a comprehensive Business Continuity Plan (BCP) for NSE was also handled by him.
He has been certified as CBCP (Certified Business Continuity Professional) by Disaster Recovery Institute International, USA (DRII - USA) and has also been awarded MBCI (Member Business Continuity Institute) by Business Continuity Institute, UK (BCI - UK).
He is among very few professionals in India who hold both these qualifications.
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 Mr Guan Seng Khoo,
Group Chief Risk Officer,
RHB Capital Berhad, Malaysia
GS Khoo is a senior management professional with 20 years of experience in all aspects of data-mining research, pre-sales and project management, encompassing financial risk management (market, credit, operational and enterprise risks), trading and investment analytics, customer-relationship management (CRM) analytics, artificial intelligence (AI), mobile financial applications and molecular simulations. At present, he is the Group Chief Risk Officer (Gp CRO) of RHB Capital Ltd and is responsible for designing & implementing an Enterprise-wide Risk Management (EWRM) system that cuts across all the subsidiaries with different business focus, underpinned by a risk-based performance management framework in order to enhance the shareholder value at RHB Capital. Concurrently, he is the Regional Director for PRMIA (Professional Risk Managers’ International Association) in Thailand and also, the Chief Representative for the US-based Academy for Business & Financial Services, the authorized ABA (American Bankers Association) certification body for the ABA training programs in the Asia-Pacific.
Prior to his current role, he was the Head of Research & Pre-Sales at Asia Consulting, a boutique risk management consultancy firm, providing Basel II implementation and risk management solutions to banks in the Asia-Pacific region including HSBC, Maybank, Minsheng Bank, ICBC, OUB, PT Bank Lippo, PT Bank Buana, EXIM Bank, Ministry of Finance and the Bank of Thailand. Before that, he was on the Management Committee of American Bourses Corporation, spun off from Man Group plc., the world’s largest alternative investment fund manager, where he collaborated with Xinhua Financial Network in China and Terra Nova Trading (the world’s top direct-access brokerage) and Townsend Analytics in Chicago on investment and risk management analytics in direct access trading for clients in North Asia and America. When he was a financial engineering professor at NTU, Singapore, he collaborated with Man Group plc and India’s Supercomputing Center, C-DAC in Pune, to data-mine the global financial markets with a focus on risk management, with financial support from the S’pore Government, Man Group plc., and SAS Institute. He was also the Deputy Director of the Center for Financial Engineering at S’pore’s Nanyang Technological University as well as the MSc (Financial Engineering) programme, in collaboration with Carnegie Mellon University in Pittsburgh.
He received his PhD in Mathematical Simulation & Data Mining from NUS, Singapore in 1992 under the co-supervision of Nagoya University, Japan. He did his post-doctorate work in the US and Japan with MSI (Caltech, Boston) and Teijin/MSI (Tokyo) in data-mining and published over 70 papers in international journals and conference proceedings. He has also given talks on technology in education, materials science, AI, financial engineering and risk management to academics, bankers and regulators in the US, Canada, Japan, Australia, India, New Zealand, London, Hong Kong, China, Thailand, Malaysia, Indonesia and Singapore. Finally, he is writing two guide books, one on “Stress Testing in Credit Risk Management” and the other on “The Bank Card Business – from Lending to Risk Management” for the Asian market.
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 Mr Albert Kong,
Director, Head of Project & Process Management Asia,
HVB, Singapore
Albert Kong is responsible for developing and maintaining a practicable Business Continuity Program for the Asian branches of Bayerische Hypo- und Vereinsbank AG. He was instrumental in spearheading a complete revamp of the Bank’s Business Continuity Program by adopting the formal approaches and guidelines as espoused by DRI.
In addition to the above duties, Albert is also responsible for supporting the Bank’s Asian operational units in standardization of applicable pan-Asian workflows and processes. In particular, he is in-charge of formulating and directing the New Product Process – a key process mandated by regulatory authorities to ensure due diligence is conducted, on all aspects of risks, before a New Product is to be introduced in the Bank.
Albert has also managed several major projects for the Bank over the past years. Of special mention, he was seconded to the Bank’s Tokyo subsidiary for 9 months as project manager responsible for preparing & ensuring operational, legal & compliance readiness of the subsidiary.
Prior to his functions in Business Continuity Planning and Project & Process Management, Albert has extensive financial experience, particularly in Treasury dealing and management. He has close to 10 years of trading experience. He was Head of the Money Market/Interest Rate function of two European banks over a span of 5 years, responsible for managing the Banks’ liquidity & funding requirements and developing profitable yield curve strategies to maximize returns on the Banks’ assets.
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Mr Desmond Low,
Product Manager, Managed Hosting Services,
SingTel, Singapore
Desmond joined SingTel in 2003 as a Product Manager. He has since built up EXPAN’s DR offering from a basic work area recovery to a comprehensive suite of services, spanning from cold/hot sites to SAN storage and remote data replication and storage.
He has more than 5 years experience in network security and business continuity industry and is a rising figure in the BCDR industry. Promoting and championing the implementation of BCDR principles and strategies to internal and external customers.
Prior to SingTel, he was in distribution in charge of the evaluation and introduction of new network security product in Singapore and around the region.
Desmond has a Diploma in Electronic Engineering and a Bachelors of Science (Business Administration) from Boston University. He is also a certified ABCP (DRI).
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 Ms Irene Lye,
Senior Manager,
Systems on Silicon Manufacturing Co Pte Ltd, Singapore
Irene is responsible to put tin place the organization's Business Continuity Managment Program. As the company's overall Business Continuity Planner, she works across the various departmental units to coordinate risk assessments and impact analysis. She is also responsible for the testing and exercising of business continuity plans. SSMC recently obtained SPRING BCM Certification, the 1st in Singapore
Irene received her Masters of Science (Chemistry) from the National University of Singapore and her Masters in Business Adminstration from The Nanyang Technological University.
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 Mr Norman McElhenny,
Vice President, Business Resiliency, Asia Pacific,
JP Morgan Services, Japan
Norman McElhenny is part of JPMorgan’s global Resiliency Risk Management group, responsible for Asia and based in Tokyo.
Norman has spent the last 10 years in Asia working in investment banking covering Technology, Special projects (EMU & Y2K) and Business Continuity / Crisis management. Prior to working in Asia Norman worked in both London and New York.
During the last 3 years Norman has helped commission and fit out the Morgan Stanley recovery site (both people and Data center) in Tokyo. Participated in and lead recovery exercises across Asia for JPMorgan. Participated in the drafting and rolling out of new Resiliency Risk management policies and standards post JPMorgan / Bank One merger.
At JPMorgan, Norman heads up a team that ensure the resiliency of JPMorgan’s critical business across Asia and acts as consultants and specialist advisors to the business on matters relating to Business continuity and Crisis Management.
Norman is a Certified Business Continuity Professional, with a degree in Computer Science equivalent to a bachelor’s degree with a major in Computer Information Systems.
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 Ms Irene More,
MBCP,
Continuity Link, Canada
With almost 20 years experience, Ms More is a seasoned professional, having worked in several industries (finance, manufacturing, distribution, services and government). She has assumed responsibilities in Business Continuity Management, Security Management, Management Consulting, Risk Management and Project Management.
Over the last 15 years, she has helped major organisations in developing and implementing their Business Continuity Program, either as the Program Manager or as Senior Consultant (providing audit, coaching and training services).
Bilingual, excellent communicator, autonomous and reliable, Ms More is recognized for her organisation skills, her ability to manage complex situations and her capability to design and implement practical solutions, adapted to each organisation needs.
Ms More is a Certified General Accountant since 1981, she holds the MBCP designation and she is a certified DRI International instructor since 2003. She contributes to the development of her profession in several instances: secretary-treasurer for DRIE-Montréal, member of the Certification Committee and of the Board of Directors of DRI Canada. She is a regular guest speaker to various audiences on subjects related to Business Continuity Management.
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 Mr Liong Chuan Ong,
Deputy Director,
Singapore Power
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 Mr Chee Kong Ooi,
BCP Manager,
Jason Electronics, Singapore
Currently the HR Manager in the company. In addition to the HR functions, I am also responsible for the company's business excellence initiatives. Serving as a Singapore Quality Class assessor for
Spring Singapore.
My role in the BCM as the Business Continuity Project Manager in the company involves overseeing the development and successful implementation of the BCM in the organization.
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 Mr Steve Sobak,
Chief Operating Officer,
KK Women's and Children's Hospital, Singapore
June 1996 to Present
Chief Operating Officer
KK Women’s and Children’s Hospital (888 Beds)
Restructured hospital under government ownership and proprietary operation. Total annual operating budget in excess of S$350 million.
Portfolios:
Chairman or Member of Hospital level Workgroups/Committees -
Specifically: Casemix/DRG, Data Warehouse, Emergency Planning, Cluster COOs Workgroup on BCP/BCM, EXCO, IT Steering, Operations, Patient/Customer Satisfaction, Rate Review, et al.
Chairman or Member of Cluster level Workgroups/Committees -
Specifically: Balanced Scorecard, Change Management, COO, Data Warehouse (Statistics & Services), EMR, ERP, IT Steering, Service Level Agreement, Utilisation Review, et al.
Senior Representative for the Hospital at the Defect Liability Meeting to resolve issues during the warranty period of the hospital.
Manages an operational portfolio with operating responsibility for Operational Operational Support Services (Biomedical Engineering, Environmental Services, Facilities Management, Food & Catering, Materials Management, Patient Transport and Office Support, Retail Services, Telecommunications, Security), Information Management, Document Management Services, Financial Services (Finance, Business Office, Admissions), Quality Service Management, and Emergency Planning, within the Hospital as required while developing key Administrators to assume specific portfolios.
Led successful implementation of the Casemix (DRG) initiative at the hospital. Involved in developing Costing studies to ensure accuracy of DRG Costing. Explored and evaluated various Costing Software.
Served as the Chairman of Crisis Management Committee in preparation for the Y2K and general infrastructure failures.
Served as key Member in the SARs Workgroup during the outbreak from 14 March to 19 July 2003.
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 Mr Dan Steele,
Senior Director, Facilities Operations/EHS/Security,
Chartered Semiconductor Manufacturing, Singapore
January 2004 – Present
Chartered Semiconductor Manufacturing, Ltd. Singapore Facilities Operations
Senior Director
Manage Facilities Operations for six semiconductor manufacturing facilities, Staff of approximately 80
Organization comprised of Facilities Operations, Central Maintenance Team, EHS, Security, and Building Services. Service 5 Fabs on one campus; one Fab in second location
Created/implemented central maintenance team to increase skills set and reduce dependency of vendors
Initiated Cost of Systems Management and Cost of Facilities Quality Service programs to track efficacy of facilities organization
Member of the Corporate HR Council; Chairman of the Employee Performance Appraisal Program Development and Multi-source Feedback Program Development sub-committees. Corporate trainer for Managing by Values and Leadership in Chartered
Co-Responsible (w/corporate controller) for Corporate Property Insurance Program. Conducted Insurance ‘Roadshows’ in Asia and the EU that reduced insurance premiums 40 percent in three years while adding to the total sums insured
Chairman of Singapore Business Continuity Management Council. BCMC is a government-initiated program to develop BCM standard for Singapore businesses, Free Trade Agreements and basis for ISO Standard offering.
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Dr Andrew Tan,
Security Analyst,
Institute of Defence and Strategic Studies
Dr Andrew T H Tan was educated in Singapore, Cambridge and Sydney. He started his career with Singapore Airlines and then joined the Administrative Service in the Singapore Foreign Ministry. He later resigned to pursue an academic career in Australia. In 1999, he returned to Singapore and joined the Institute of Defence and Strategic Studies as a security analyst. He has become a well-known expert on Southeast Asian security, and today advises a number of governments on regional security issues, especially on terrorism. He is a sought-after speaker in many major international conferences, and has given hundreds of press interviews in the international media. He is a prolific author who has established an international reputation through his research work, which has appeared in many leading academic journals in security studies, including the world’s top terrorism journals. He has written or edited six books since 2000. His recent sole-authored book, Security Perspectives of the Malay Archipelago: Security Linkages in the Second Front in the War on Terrorism, published by Edward Elgar, UK, has been described by Professor Stephen Walt, Dean of Harvard’s JFK School as ‘a major contribution to our understanding of regional security,’ and Rohan Gunaratna, author of Inside Al Qaeda as a ‘must read for those concerned with the future of Southeast Asia’. Another of his recent books is a definitive guide to the region, entitled: A Political and Economic Dictionary of South-East Asia, published by Europa - Taylor and Francis, UK. He is currently leading a team of 25 leading academics and the best emerging regional scholars in the writing of the reference Handbook on Terrorism and Insurgency in Southeast Asia. He is also the general editor of the forthcoming book, The Politics of Terrorism, which he is co-authoring with seven of America’s leading terrorism experts, and is expected to become one of the standard references on the subject of global terrorism.
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Ms Jacqueline Tay,
CBCP, Vice President, Corporate Security - Business Continuity Management,
DBS Bank, Singapore
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 Yuci Wang,
Director General, Department of Network Coordination,
State Council Informatization Office, China
Mr. Wang Yuci is Director General at Department of Network Coordination and Information Security in the State Council Informatizatioon Office, P. R. China. He is Responsible for setting China’s national IT security strategies and IT security-related regulations and policies. He also governs nationwide networks and IT security initiatives. Between 1999 and 2000, he serves Vice-Major of Weihai City, Shandong province. From 1982 to 1999, he took progressive and various leadership roles at Financial Guidance Committee and Central Control Office in Chinese Central Government in Beijing.
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 Mr Rowena Wilkinson,
Head of Business Continuity Services,
Westpac Banking Corporation, Australia
Rowena Wilkinson is the Head of Business Continuity for Westpac Banking Corporation based in Sydney.
Rowena has a Master in Science and a Post Graduate Degree in Business as well as over fifteen years’ experience in business continuity, risk and compliance management in both the private and the public sector.
Rowena has held a senior position within a small New Zealand consultancy firm and had over six years’ employment with PricewaterhouseCoopers, where as a Director for the Global Risk Management division, was engaged in assisting clients both in the financial and non-financial sector develop and implementing Business Continuity and crisis management frameworks.
At Westpac, Rowena heads up a team that acts as consultants and specialist advisors to the business on matters relating to Business continuity and Crisis Management.
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 Ms Siti Baizura Yunus,
Head of Business Continuity & Insurance Management (BCIM),
Maxis Communications Berhad, Malaysia
Siti Baizura Yunus has 9 years experience in Business Continuity Planning in the Telecommunication Industry. She has been with Maxis since 1996 and currently heads BCIM in Maxis. She is instrumental in driving and is responsible for the establishment and coordination of Maxis’ business continuity program. This includes disaster recovery planning, contingency planning and crisis management. She has established the Maxis BCP team and together they have developed and strategies, implement, monitor, test and maintain the BCP initiatives within Maxis. She also developed Maxis’ BCP guidelines for easy reference of the team members.
She presented papers in conferences on topics related to Business Continuity Management. Always abreast of advances in business continuity and risk management area, she is an active member of Malaysia Association of Risk & Insurance Management (MARIM).
Prior to joining Maxis, Baizura has had 10 years experience managing insurance for several public listed companies namely PROTON and Linkedua Malaysia Berhad (A subsidiary of UEM). Baizura is also an Associate of the Chartered Insurance Institute (UK) and Associate of the Malaysian Insurance Institute. Baizura passed the CBCP examination in Kuala Lumpur and currently in the process of preparing to apply for certification as business continuity professional.
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