With the Covid 19 outbreak, your clients and their vendors’ businesses are always on their toes. As a BCM professional or Business Continuity Management (BCM) professional or management consultant, what can you do to help them be on top of their game? How businesses can best communicate with their employees, vendors and customers during a pandemic? A strong communication management, leadership and organizational transparency are vital during the initial states of a pandemic.
Do join us for a three (3) 1 hour webinar series where we will be discussing on:
- Communication During Pandemic Outbreak
- Crisis Leadership Needed During Pandemic Outbreak
- Business Continuity Versus Pandemic Preparedness
Attending these sessions allows the businesses to continue operate following the devastating outbreak and how it expects to continue “business as usual” in the quickest possible time.
If you are an active member of BCM Institute, do register now to secure your slots.
**Payable at SGD50 per session for non-members or members with expired certificates.
|Series 1||Communication During Pandemic Outbreak||26 March 2020, Thursday||Time: 3.00 – 4.00 PM GMT+8|
|Series 2||Crisis Leadership Needed During Pandemic Outbreak||2 April 2020, Thursday||Time: 3.00 – 4.00 PM GMT+8|
|Series 3||Business Continuity Versus Pandemic Preparedness||9 April 2020, Thursday||Time: 3.00 – 4.00 PM GMT+8|
WEBINAR SERIES 1| THURSDAY, 26 MARCH, 2020
TOPIC: COMMUNICATION DURING PANDEMIC OUTBREAK
A pandemic is an epidemic of infectious disease that has spread through human populations over multiple continents or worldwide. Such a disease may be the result of a new or previously unrecognized virus or new manifestation of a previously controlled infectious disease, or be caused by a type of infection that has become drugresistant due to antibiotic overuse or misuse in humans or animals. A pandemic can arise suddenly and affect significantly large numbers of people simultaneously throughout the world.
As in any disaster, crisis communication during a pandemic outbreak must be immediate and effective and based on reliable collection and sharing of accurate data. With a pandemic, the threat is invasive and can be sudden, yet at first it will also seem insidious and difficult for many to comprehend.
Proper communication during a Pandemic Outbreak is an incredibly vital part of how a organization successfully navigates the uncharted waters of surviving the economic hardships inevitably caused by a Pandemic Outbreak. It is the make-it-or-break it for handling a Pandemic, and communication can be the difference between an organization weathering through the Pandemic with no casualties or an infected employee walking through the door unchecked.
WEBINAR SERIES 2| THURSDAY, 2 APRIL, 2020
TOPIC: CRISIS LEADERSHIP NEEDED DURING PANDEMIC OUTBREAK
Crisis Leadership can be defined as the actions taken by those in charge of steering a crisis before, during, and after a crisis happens. Very few leaders are experts in handling a crisis, and even fewer have had first-hand experience with a real crisis, let alone a full-blown infectious disease outbreak. What leaders need during a crisis is not a predefined response plan but behaviors and mindsets that will prevent them from overreacting to yesterday’s developments and help them look ahead.
Crisis Leaders need to be able to make the necessary decisions to safeguard the health of their employees, ensure operations continue running, and contribute to the nationwide responsibility of ensuring the disease does not spread.
WEBINAR SERIES 3| THURSDAY, 9 APRIL, 2020
TOPIC BUSINESS CONTINUITY VERSUS PANDEMIC PREPAREDNESS
Pandemic Preparedness’ first and foremost directive is solely on preventing the transmission of infectious disease towards both staff and customers, as well as to detect for existing symptoms.
Business Continuity, on the other hand, is focused on the continuation of key Business Functions in the event of a disruption. It ensures that even if the organization’s main work site is inaccessible, staff will still be able continue business operations at an alternate recovery site.
Some organizations are discovering that pandemic business continuity plans they had in place were underdeveloped regarding human resources policies and “human elements.”
During a health crisis such as the recent Covid 19, organizations will face unique challenges to keep productivity and employee buy-in high and absenteeism and presenteeism low. Strong communication management, leadership and organizational transparency are vital during the initial states of a pandemic.