Uncovering Strengths and Gaps: How to Conduct Effective Audits and Reviews of Business Continuity Programs and Plans

Presented by Jeremias Astrero, Enterprise Business Continuity Management (BCM) Head, Teleperformance USA.

Moderator: Dr Goh Moh Heng, President, BCM Institute


In this webinar, participants will learn essential techniques for conducting thorough audits and reviews of business continuity (BC) programs and plans. The seminar will provide insights into best practices to assess the effectiveness, efficiency, and compliance of existing business continuity measures.

  • Understanding the purpose and importance of auditing and reviewing business continuity programs and plans to ensure their adequacy and responsiveness.
  • Defining relevant Key Performance Indicators (KPIs) to measure the effectiveness of business continuity strategies and assess their alignment with organisational objectives.
  • Conducting comprehensive risk assessments to identify potential threats and vulnerabilities that may impact business continuity.
  • Evaluating Business Impact Analysis (BIA) results to identify critical functions and resources that require protection during disruptions.
  • Evaluating the adequacy and suitability of strategies to maintain critical operations during crisis scenarios.
  • Ensuring BC programs and plans comply with industry regulations, guidelines, and best practices.
  • Assessing the effectiveness of testing and exercising protocols to validate the organisation’s preparedness for real-life disruptions.
  • Evaluating the communication protocols and training programs to ensure employees know their roles and responsibilities during crises.
  • Understanding the importance of documenting audit findings and preparing comprehensive reports for management and stakeholders.
  • Strategies to identify areas for improvement and develop action plans for enhancing business continuity practices.
  • Exploring widely accepted industry standards and best practices in business continuity auditing and review.

Join us for this comprehensive seminar to equip yourself with the knowledge and tools to perform effective audits and reviews of business continuity programs and plans.

Ensure your organisation’s resilience, regulatory compliance, and preparedness for unexpected disruptions.