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Programme Agenda: Morning Session

TimeAgenda
0730 – 0855Registration
0855 – 0900Welcome Speech by Master of Ceremony
0900 – 0930Opening Speech by Acting Chairperson of BCM Institute Advisory Board

What’s Keeping Senior Management Awake?

Irene Lye BCCE
Acting Chairperson for the Advisory Committee
BCM Institute

0930 – 1000Keynote Address by President of BCM Institute

Business Continuity and Resilience: What Lies in the Future and What Steps Can You Take To Reduce The Impending Threats

Dr Goh Moh Heng BCCLA, BCCE, CCCE, CMCE, DRCE
President
BCM Institute

1000 – 1030Keynote Speech 1
Crisis Management: Lessons Learnt from Terror Attacks

Jolene Jerard
Deputy Head and Research Fellow
S.Rajaratnam School of International Studies, Nanyang Technological University

1030 – 1100Tea break / Exhibition
1100 – 1130Keynote Speech 2
Achieving and Maintaining Business Resiliency in One of The World’s Busiest Airport

Dr Marwan Ibrahim
Director, Corporate Resilience
Dubai Airport

1130 – 1200Keynote Speech 3
Cybersecurity: What Should BCM Manager’s Know

To be announced soon

1200 – 1230Panel Discussion
Moderator: Abdul Hamid Bin Abdullah, Executive Advisor (Risk Management, Audit, and Regulatory Technology), Straits Interactive Pte Ltd

Panelist 1:
Jenny Tan
Partner, Risk Assurance
PriceWaterhouseCoopers LLP

Panelist 2:
Leonard Ong
Director, Board of Directors, ISACA
Associate Director, IT Risk Management & Security, MSD International

Panelist 3:
David Tay Kwee Choon
CIO, Beyonics Pte Ltd

1230 – 1400Lunch

Programme Agenda: Afternoon Session

TimeAgenda
1400 – 1430Best Practices
BPO: How Do You Strengthen Your Call Centre’s Business Continuity Management Plan?

Jeremias Astrero
Head of Enterprise Business Continuity Management,
Teleperformance USA

1430 – 1500Best Practices
Transport Business Continuity Strategy

Lee Chew Weng
Emergency Preparedness Officer / Special Projects Futures Division, Ministry of Transport, Singapore

1500 – 1530Panel Discussion on Challenges of Implementing and Sustaining the BCM program for Educational Institutions

Moderator
Dr Peck Thian Guan, Director, National University of Singapore (NUS)

Panelist 1
Abbas Ismail
Course Manager / Diploma in Aviation Management
Temasek Polytechnic

Panelist 2
Jerry Teoh
Senior Manager (ERM/BCM/CM)
Singapore Institute of Technology (SIT)

1530 – 1600Networking Tea Break
1600 – 1630Best Practices
Sharing of BCM Challenges and Good Practices for Financial Institution Operating in Asia

Merleen Yap
Vice President, Operational Risk Management
Asian Risk Management and Compliance, MUFG Bank

1630 – 1700Panel Discussion on Terrorism
Irene Lye – Moderator

Panelist 1
Oh Sze Hou

Panelist 2
Vikram

1700Conference Ends